Industries.

Hotels & Hospitality

Navtech Group offers highly effective business solutions adapted to your needs and requirements. Our team is composed of professionals who have a broad expertise in the hospitality industry, with a focus on luxury hotels and restaurant chains. How can we assist you in improving your quality of work and increasing your sales?

Our answer is simple: LS Central.

LS Central is Microsoft’s best ERP solution, a software as a service (SaaS) based software, which extends Microsoft Dynamics 365 Business Central. It gathers all your information within one database and saves you the trouble of dealing with multiple different software solutions. You stay on track with the latest and most advanced technology in the industry, namely LS Central.

What makes LS Central such a profitable part of
the Hotels & Hospitality industry?

Convenience and Visibility

LS Central puts an end to time and resource waste in multiple software integrations. Our all-in-one solution tracks the complete customer journey and is extremely easy to operate. It provides full coverage of all requirements for your business’s growth and smooth management. LS Central brings convenience like no other platform by unifying property management system (PMS), POS, ERP, bookings, reservations, and loyalty management.

LS Central for Hotels: the Ultimate Way to Turn
Customers into Fans

One Software for All: PMS, Reservations & Housekeeping

With LS Central you manage your entire property with the help of one single software. You have access to all reservations made, cancellations, spa bookings as well as the status of the guests: whether they have checked in or out. LS Central keeps everything neat and clean; the system assists you in the housekeeping services as it automatically updates the information to every device, thus displaying which rooms are to be cleaned.

Express Check-in and Check-out

Make the check-in and checkout process smooth and easy for your guests. By implementing LS Central in your hotel chain, your guests do not have to come to the front desk to checkout. The self-checkout feature of LS Central gives them the chance to checkout online or via mobile. Moreover, the system displays whether the guests have stayed with you before which is key for ensuring them high-quality service and special attention to details.

Enhance Guest Engagement

LS Central is the perfect way to get closer to your guests as it offers insights into their individual preferences and needs. You can personalize their stay by creating a loyalty program, individual packages, exclusive offers or providing hospitality with a welcome drink to their taste. What is more, LS Central keeps track of the general trends such as favored room types, spa treatments, menu items, etc. By observing and aligning with your guests’ preferences, you can drive more sales and turn your customers into fans.

Rentals Management

The enhancement of your guests’ stay does not end there: use LS Central to add any additional services to your clients’ bill at any time, from any POS. The rentals management function of LS Central makes it possible to book various appointments: from tennis court rentals or room service to a hair treatment at the beauty salon or dry cleaning, all kinds of services that would leave your guests satisfied.

Integration of Boutiques and Restaurants

LS Central is a holistic solution which unifies all amenities in your hotel enterprise. With our all-in-one solution, you can easily gain insights into each location’s performance, and make data-drive decisions. Whether your guests have dinner in the hotel restaurant, get a haircut, buy something from the store or enjoy a spa treatment, LS Central provides an overview of the sales of each facility. The system interconnects all the amenities of your chain and analyses your customers’ needs, hence elevating your performance and offering.

Visibility across your Hotel Chain

LS Central informs you of what types of rooms are mostly booked because of which you can create new rates for room types and maintain allotments. LS Central also displays an overview of your inventory, so you would never be in shortage of in-room items, meal ingredients or spa products. With LS Central, you get full visibility on all transactions across the hotel chain, mostly purchased items as well as available stock.

Door management

LS Central includes a door management feature, more specifically an integration of a door lock system. Your hotel guests can unlock the door to their rooms using a mobile phone which is a contact-free, a more convenient and eco-friendlier alternative to keys.

An Exceptional Reporting Tool: Analytics for LS Central

With LS Central, you are always one step ahead. The system’s integrated Business Intelligence (BI), Analytics for LS Central, gives you access to key information and analysis of your business performance. The insights it provides help you make profitable decisions. You can set budgets and follow whether your business stays within the set expense limit or whether your revenue goes below budget: a tipping point in problem-solving.

Simplifying Staff Management

In addition, LS Central ensures efficient staff management. You can assign your employees based on their availability, avoid double-booking, and make any last-minute changes to the schedule. LS Central saves you time from setting up separate systems manually and serves as one unified platform for your whole hotel chain. It guarantees that you will never be understaffed, and most importantly, you will make the most out of your resources.

A Reliable ERP System

As an extension of Microsoft Dynamics 365 Business Central, LS Central ensures the secure flow of information across the whole hotel enterprise. The Microsoft cloud gets updated automatically and allows you to set access limitations for specific users so you would avoid any instances of fraud. LS Central puts an end to time-wasting as it offers you an effective solution to every business matter. As a user of LS Central, you enjoy the same experience across your whole hotel enterprise.

An Integrated Booking Platform: Booking for LS Central

Manage all your bookings with the help of Bookings for LS Central, a reservation management software, which extends LS Central. It simplifies the booking experience by unifying all management functions in one place. It is another way to personalize your offering because you get the chance to set specific timelines for your bookings (whether they will be members-only, seasonal or all-year-round). All booking management is done in a smooth and efficient manner.

A High-Quality Experience for your Clients: LS Central POS

You can use the LS Central POS on a device of your choice (computer, tablet, stationary POS hardware, mobile device, or self-ordering kiosk) and in just a few seconds’ time your customers’ orders will be sent to the kitchen. In your hotel restaurant, it ensures that you “get the right order across” as it successfully sends the information from the POS to the correct food preparation station, displays details such as food allergies or customers’ requests, keeps a record of the ingredients and their quantity necessary to prepare the meal. Moreover, the POS function of LS Central allows you to follow all transactions across the hotel as well as split the bill between clients in numerous ways.

Our all-in-one solution tracks the complete customer journey and provides full coverage of all requirements such as:

staff and housekeeping management

integration of boutiques and restaurants

rentals management

express check-in and self-service check-out

loyalty programs and customer specific offers based on preferences

door management

express check-in and self-service check-out

In the course of implementation we leverage hospitality specific templates (best practices) and an improved version of Microsoft "Sure Step" methodology, full track or online fast track depending on the size of the project.

LS Central reveals endless opportunities to optimize your offering since it traces the bestselling dishes, sales trends, favorite food combos and the performance of each location. It monitors your costs, revenue, and profits. LS Central simplifies all operations within your hotel & restaurant enterprise, personalizes your supply and meets the customers’ demands.

In the course of implementation, we leverage hospitality specific templates (best practices) and an improved version of Microsoft’s “Sure Step” methodology, full track or online fast track depending on the size of the project.