LS Central for Hotels

Run your entire hospitality business,
from property management to dining,
retail sales and guest services, within
a single platform

Run your entire hospitality business, from property management to dining, retail sales and guest services, within a single platform

PMS

Get a complete overview of your property. Recognize returning guests, and delight them with personalized offers.

F&B

Create recipes and menus, offer table and room service, and prepare the right amount of dishes, fast and precisely.

Retail

Manage retail items and sales in your stores and online. Set prices, items and promotions centrally.

Activities

Differentiate your brand with extra services and manage them all within the same platform.

A unified platform

Use a single system for your whole enterprise, and

reduce staff training times: all parts of the business, from front desk to restaurant to back office, use the same system and interface
cut IT costs by reducing the number of vendors, solutions and integration points
know and recognize your guests, no matter if they book directly with you or via a booking agent or engine

make decisions based on reliable and timely business data
gain total visibility over your whole enterprise and adjust your strategy quickly when needed
manage your entire property, including room bookings, conference facilities, restaurants, stores, wellness services and other extras within the same software platform

Built on Microsoft Dynamics 365 Business Central, powered by Azure. Run it in the cloud, on premises, or with a hybrid setup: you choose.

Your guests at the center

Recognize and delight returning guests. With a unified platform and intelligent tools you can keep track of each customer’s past interactions and preferences, from room requirements to favorite drinks at the bar and beyond, and use this knowledge to show your guests that you really know them, and care.your entire hospitality business, from property management to dining, retail sales and guest services, within a single platform.

Check out

Make the checkout process as quick and smooth as your customers demand. Let guests check out as they please – at the desk, online, via mobile.

Reward

Encourage guests to return with enticing loyalty programs. Use customer data to personalize rewards, and let your guests spend their points as they prefer.

Enhance

From room service to wellness treatments, from tennis court rentals to dry cleaning, you can add extra services to a guest’s bill any time during their stay, from any Point of Sale.

Check in

Check guests in quickly and smoothly. Recognize returning customers and make their experience memorable with personalized touches. Never ask again “Have you stayed with us before?”

Find

Follow the customer journey from the beginning. Learn how your customers find you, and aid their discovery process across search and booking engines.

Book

Offer secure reservations for your rooms and facilities on your brand’s website, on booking engines, through third party agents as well as on the hotel premises. Recognize returning guests, and prepare for their arrival.

Add

Offer your guests extra services for ultimate relaxation and enjoyment - massages, hairdressing, and cosmetic treatments. Easily add the charges directly to their room bill.

Role-based view

Set what information and functionality employees can see based on their user role and permission levels. Speed up service, prevent shrinkage, and simplify access to key information.

Front desk

Perform registration duties, make room reservations and track room status.

recognize and acknowledge returning guests
keep a clear overview of room availability thanks to color coding
manage individual, group and corporate bookings
see real-time housekeeping and maintenance status
add dining, health, or other service charges to the room within one platform
handle room changes and charges, add upsells and upgrades
handle night audit processes

Hotel manager

Plan and coordinate day-to-day operations.

plan staff rosters based on need
track employee cost, performance and attendance
manage inventory and replenishment
handle purchasing and vendors
manage budgets and monthly and year-end financial statements
keep track of the business using BI reports
track reservation statistics per period and per channel

Back office

Monitor and manage your investments with real-time, reliable data across your entire hotel chain.
Monitor and manage your investments with real-time, reliable data across your entire hotel chain.
create offers and promotions that maximize profitability and guest satisfaction
manage rates and restrictions
improve business performance using intelligence analytics tools
block rooms and create and handle allotments
manage remaining transactions or problematic invoices

Marketing manager

Increase occupancy of your facilities and maximize your hotel brand’s visibility and revenue.

recognize returning guests and personalize their experience
create packages that include dining, spa, and room options
track the effect of your offers and promotions
manage loyalty programs and rewards
add dining, health, or other service charges to the room within one platform
get real-time customer insights
manage guest relationships across the channels

Why LS Central for Hotels?

1. LS Central has a compelling value proposition with their existing technology stack and customer references within hospitality and retail.

2. The Unified Commerce solution approach can enhance the guest experience within the travel industry.

3. The vision is to offer a single platform that disrupts the travel industry with service-oriented architecture for hospitality and hotel operations.

4. We aim to provide the hotel employees with a tool that gives them the power to enjoy their work and learn fast how to use it

Cumulative sold quantity:
Customer Adds (CA), Stores, POS & User

Highlights

Property Management

Rate Management

Reservation Management

Package handling

Housekeeping

Hotel POS

OTA´s

Benefits

Complete view of the guest journey

Powerful POS to quickly service your guests

Integration to OTA’s

LS Hotels 360°

Proceed to the next solution...

See

MS Dynamics 365 - LS Central for Hotels

Pharmacy

Hotels & Hospitality

Retail

Manufacturing

Services

LS Central for Hotels

Run your entire hospitality business,
from property management to dining,
retail sales and guest services, within
a single platform

Run your entire hospitality business, from property management to dining, retail sales and guest services, within a single platform

Solutions.

LS Central for Hotels

The holistic solution for hotels and resorts

PMS

F&B

Retail

Activities

A unified platform

Use a single system for your whole enterprise, and

Your guests at the center

Check out

Reward

Enhance

Check in

Find

Book

Add

Role-based view

Set what information and functionality employees can see based on their user role and permission levels. Speed up service, prevent shrinkage, and simplify access to key information.

Front desk

Hotel manager

Back office

Marketing manager

Cumulative sold quantity:
Customer Adds (CA), Stores, POS & User

Highlights

Benefits

LS Hotels 360°

Proceed to the next solution...

MS Dynamics 365 - LS Central for Hotels

ERP & Unified Commerce:

Business Intelligence:

Extensions & Integrations:

Business Apps & Tools:

Services

Pharmacy

Hotels & Hospitality

Retail

Manufacturing

Services

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LS Central for Hotels

Run your entire hospitality business, from property management to dining, retail sales and guest services, within a single platform

Run your entire hospitality business, from property management to dining, retail sales and guest services, within a single platform

Solutions.

LS Central for Hotels

The holistic solution for hotels and resorts

PMS

F&B

Retail

Activities

A unified platform

Use a single system for your whole enterprise, and

Your guests at the center

Check out

Reward

Enhance

Check in

Find

Book

Add

Role-based view

Set what information and functionality employees can see based on their user role and permission levels. Speed up service, prevent shrinkage, and simplify access to key information.

Front desk

Hotel manager

Back office

Marketing manager

Cumulative sold quantity: Customer Adds (CA), Stores, POS & User

Highlights

Benefits

LS Hotels 360°

Proceed to the next solution...

MS Dynamics 365 - LS Central for Hotels

Run your entire hospitality business,
from property management to dining,
retail sales and guest services, within
a single platform

Cumulative sold quantity:
Customer Adds (CA), Stores, POS & User